الشروط والأحكام

Welcome!

Thank you for visiting odixpay.com (the “Website”). The services offered through the Website (the “Services”) are provided and operated by Odix Technology AUS PTY. LTD. (ACN 663 951 120), a company incorporated in Australia with its registered address at 45 Cambridge Street, Lidcombe NSW 2141, Australia. Odix Technology AUS PTY. LTD. is registered with AUSTRAC on the Virtual Asset Service Provider Register and the Remittance Sector Register. Use of the words “we,” “us,” “the Company,” “the Platform” or “our” in these Terms and Conditions refers to Odix Technology AUS PTY. LTD. Odix Technology AUS PTY. LTD. onboards you as a customer and is the company you contract with under these Terms and Conditions. The Odix Card is issued by Reap Technologies Limited (business address: 28/F, 1063 King's Road, Quarry Bay, Hong Kong), which issues and sponsors the Card on the Visa® network. The Odix Card programme is managed by our affiliate Odix Technology Limited (Company registration number: 77915240-000-03-25-0, registered address: RM 509, 5/F The Cloud 111, Tung Chau St, Tai Kok Tsui, Hong Kong), which has entered into the card issuing agreement with Reap. Odix Technology CAN. LTD. (FINTRAC MSB registration number C100000522, registered address: 329 Howe Street #1602, Vancouver, Canada) is also part of our group and provides part of a service to you only where this is stated in the relevant product-specific terms.

You hereby agree to these Terms and Conditions (the “Terms and Conditions”) by and between you and Odix Technology and agree to be legally bound by its terms and conditions, so please read them carefully. Please also note that there may be specific terms or conditions applicable to you as the user in each jurisdiction, as may be detailed herein. If any term or condition of these Terms and Conditions is unacceptable to you, please do not visit, access, or use our Services.

1. Using our services

You hereby represent and affirm that you have the required legal capacity to enter into this Terms and Conditions by and between you and Odix Technology and agree to be legally bound by the terms and conditions of this Terms and Conditions in their entirety.

You agree and understand that by logging into your account or authenticating to our application programming interface (“API”) with your API key (“API Authenticating” or “API Authentication”) following any change to this Terms and Conditions, your login or API Authentication, as applicable, shall constitute your agreement to the amended Terms and Conditions by and between you and Odix Technology, and you agree to be legally bound by its terms and conditions as amended.

Amongst others, this means that, if you log into your account or API Authenticate following an amendment to this Terms and Conditions, transactions that you or others have already undertaken could be affected by the amended terms and conditions of this Terms and Conditions. You agree to, therefore, read this Terms and Conditions regularly.

You agree and understand that we have the right to require your affirmative assent and continued acceptance of this Terms and Conditions, from time to time, as a condition of you accessing or using any of the Services (as defined below), logging into your account, or API Authenticating, as applicable. If you do not agree to be bound by this Terms and Conditions, you should not access or use any of the Services, login to your account, or API Authenticate. Should you disagree with this Terms and Conditions (including any changes or amendments thereto), please suspend immediately any usage relating to the Services and close your account as described in section 10 of our General Terms. In order to use our Services, you must first successfully provide the required identification information pursuant to our Anti-Money Laundering and Counter-Terrorism Financing compliance program (our “AML/CTF Program”).

Please print and keep a copy of this Terms and Conditions, but do take note we reserve the right to change these terms and conditions at any time with or without notice to you. A copy of the latest version of this Terms and Conditions will be available on this page.

2. Disclaimer

NOTWITHSTANDING AND WITHOUT LIMITING THE TERMS HEREUNDER, YOU AGREE, UNDERTAKE, UNDERSTAND, AND OTHERWISE REPRESENT THAT Odix Technology WILL NOT BE LIABLE FOR LOSSES OR DAMAGES ARISING OUT OF OR IN RELATING TO: (A) ANY INACCURACY, DEFECT OR OMISSION OF DIGITAL ASSETS PRICE DATA, (B) ANY ERROR OR DELAY IN THE TRANSMISSION OF SUCH DATA, (C) INTERRUPTION IN ANY SUCH DATA, (D) REGULAR OR UNSCHEDULED MAINTENANCE CARRIED OUT BY US AND SERVICE INTERRUPTION AND CHANGE RESULTING FROM SUCH MAINTENANCE, (E) ANY DAMAGES INCURRED BY OTHER USER’S ACTIONS, OMISSIONS OR VIOLATION OF THESE TERMS, (F) ANY DAMAGES CAUSED BY ILLEGAL ACTIONS OF OTHER THIRD PARTIES OR ANY ACTIONS WITHOUT AUTHORISATION BY US.

Applicable Laws and Regulations: Your conduct on Odix Technology is subject to the laws, regulations, and rules of any applicable governmental or regulatory authority (the “Applicable Laws and Regulations”) including, but not limited to: the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and other applicable laws of Australia; laws, regulations, and rules of relevant tax authorities; applicable regulations and guidance set forth by regulating authorities; and applicable data protection legislation, including the GDPR where relevant.

You unequivocally agree and understand that by signing up for this service, you hereby agree and undertake to act in compliance with and be legally bound by this Terms and Conditions as well as the Applicable Laws and Regulations. For the avoidance of doubt, continued use of your account is conditioned on continued adherence at all times to this Terms and Conditions and all Applicable Laws and Regulations. Your transactions, cooperation or any dispute with Odix Technology will be governed by the laws of Australia.

3. Digital Assets

As used herein, “Digital Asset” means a digital asset (also called a “cryptocurrency,” “virtual currency,” “digital currency,” or “virtual commodity”), such as bitcoin or ether, which is a digital representation of value based on (or built on top of) a cryptographic protocol of a computer network.

4. Wallet

Odix Pay is not a crypto wallet and does not provide any crypto custody service. USDT and USDC shown in your Account are bought, held and delivered by our licensed partners under their own terms. Odix does not hold private keys for you and does not give you private keys. Fiat balances are held by our licensed partners in segregated customer accounts.

The user is to inform us at once if there is suspicious activity in any wallet. We would not be responsible for any loss beyond its control.

Although we will attempt to deliver Digital Currency to you as promptly as possible, funds may be debited from your selected payment method before the status of your Digital Currency Transaction is shown as complete, and the Digital Currency is delivered to your Digital Currency Wallet.

5. Your Transaction

BY CLICKING THE BUTTON BELOW OR OTHERWISE USING SERVICES PROVIDED BY PAYMENT INSTITUTIONS, YOU HEREBY AGREE NOT TO HOLD Odix Technology RESPONSIBLE FROM ANY LOSS AND/OR DAMAGE RESULTING FROM ANY TRANSACTION, AND HEREBY AGREE NOT TO SEEK ANY REMEDY AGAINST Odix Technology WITH RESPECT TO THE TRANSACTION. CRYPTOGRAPHIC TRANSACTIONS ARE BY NATURE IRREVERSIBLE AND Odix Technology HAS NO CONTROL OVER ANY TRANSACTION AND IS NOT ADVISED OF THE TERMS THEREOF; Odix Technology CANNOT MAKE ANY WARRANTIES REGARDING THE TRANSACTION, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES REGARDING THE FAIRNESS OF THE PRICING OF THE TRANSACTION. BY USING, ACCESSING, OR OTHERWISE VISITING OUR SERVICES YOU HEREBY ACKNOWLEDGE, AGREE, AND REPRESENT THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR AGREEMENT, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF THE SERVICES.

You may buy USDT or USDC with your bank card through our digital-asset purchase partner, subject to its terms (see Part C).

6. Refund

Kindly note that there may be situations where the transaction(s) carried out may not be correctly matched or settled (for example, incorrect transaction information is provided). In this case, Odix Technology AUS PTY. LTD. may, as determined according to the applicable circumstances under its absolute sole discretion, have your transaction refunded, or have the corresponding digital asset credited to your account. Under each circumstance, you may be liable to bear the corresponding processing fees, or exchange rate fluctuation, as may be applicable or as otherwise published by Odix Technology AUS PTY. LTD. or the payment institutions from time to time.

7. Withdraw

Where withdrawals of USDT or USDC are available to you, they are processed by our licensed partner after the security and compliance checks that apply. Processing times depend on the network and on these checks and are not guaranteed. Blockchain transfers cannot be reversed, so check the address and network before you confirm.

8. Prohibited Activity

Odix Technology does not permit the use of the platform for any prohibited activity in your account, including but not limited to: use on any dark market, ransomware, mixing service (i.e., a mixer or tumbler used to obscure the source of funds), or illegal activity that would violate, assist in violation of, or cause Odix Technology to violate any Applicable Laws and Regulations (as defined in the ‘Applicable Laws and Regulations’ section), or which would involve proceeds of any unlawful activity (collectively, “Prohibited Activity”);

You agree and understand that we have the right to immediately (i) suspend your account and any related account, (ii) freeze/lock the funds and assets in all such accounts, and (iii) suspend your access to Odix Technology, if we suspect, in our sole discretion, any such accounts to be in violation of our Prohibited Activity policy.

9. Money Passes

Neither you nor any related party shall prearrange the execution of transactions on Odix Technology for the purpose of passing money between accounts. All transactions executed on Odix Technology must be made in good faith for the purpose of executing bona fide transactions, and prearranged trades intended to effectuate a transfer of funds from one account to another are strictly prohibited.

10. Privacy of Information

You agree that the information contained in your User Account is only for you and that you will not cause others to access or rely upon it (other than your tax advisor or attorney, or as otherwise prescribed by law) without our prior Written Consent. We agree that we will keep such information confidential, subject to the following paragraph.

You acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with Odix Technology’s Privacy Policy, which is incorporated into this Terms and Conditions by reference.

11. Anti-money Laundering

To meet regulatory requirements and to protect your assets, the Platform or the payment channels will verify your identity information and other documents. If you fail to complete verification as required by the Platform or the payment channels, you will not be able to use the Service, and the Platform or the payment channels shall have the right to impose restrictions on your account (including but not limited to blocking or deleting relevant services at any time without notice), and suspend, discontinue or even terminate the Service provided to you, with or without notice, in our absolute sole discretion.

During your use of the Service, you shall make the following anti-money laundering commitments, together therewith undertake, observe, and agree: All of your assets are legitimate, safe assets owned by you in law and in equity. There are no assets related to terrorist financing, money laundering or other criminal activities; You shall not use the Platform or the payment channels to launder money to cover up the illegal source of your assets and obtain illegal profits; and you shall not use the Service for any illegal and criminal activities such as money laundering and terrorist financing, or provide financial support or disguised assistance for terrorist financing and money laundering. In case of any suspicious change to your information, we shall have the right to re-identify or re-verify your information, and shall, based on re-verification results, decide whether to continue to provide you with the Service or whether to impose restrictions on your account (including but not limited to blocking and deleting relevant services at any time without notice), and suspend, discontinue or even terminate the Service provided to you.

12. Know-Your-Customer

In accordance with the laws and regulations of relevant jurisdictions, we are obliged to conduct certain anti-money laundering measures including collecting certain personal or corporate information from you (the ‘KYC Process’), and in light of the nature of entities concerned, the content of your information as it is collected by us may vary. In principle, we will collect the following information of yours if you have registered as an individual: (a) Basic personal information: your name, address (and permanent address, if the two are different), date of birth and nationality, and other available information.

Identity authentication shall be based on documents issued by the official or other similar authorities, such as passports, identity cards or other identity documents as are required and issued by relevant jurisdictions. (b) Valid photo: before you sign up, you must provide a photograph showing you holding your identity document in front of your chest; and (c) Contact information: telephone/mobile phone number and valid email address.

If you are a company or any other type of legal entity, we will collect the following information of yours to determine the final beneficiary of your account or your trust account: (a) Your corporation enrollment and registration certificates of the company; a copy of the articles of association and memorandum of the company; (b) The detailed certification materials of the ownership structure and ownership description of the company, and the decision of the board of directors on designating the authorized agent of the company responsible for the opening and execution of the account of the company within the website; (c) The identity documents of the directors, major shareholders of the company as well as the authorized signatory for the company’s account with the website, as required in accordance with relevant rules; (d) The company’s main business address, and the company’s mailing address if it is different from the main business address of the company.

If the local address of the company is different from its main business address, the company shall be deemed to be a high-risk customer, and consequently the company will be required to provide additional documentation; and (e) Other certification documents, documents issued by competent authorities and other documents we may deem necessary in light of the laws and regulations of relevant jurisdictions and in light of the specific nature of your entity.

The identity verification requirements are as follows: (a) You are required to provide both the front and back sides of your identity documents. (b) You are required to provide us with a photograph showing you holding your identity documents in front of your chest. (c) Copies of certification documents shall be checked against the originals thereof. Nonetheless, if a trusted and suitable certified person can prove that such copies are accurate and comprehensive duplicates of the originals thereof, such copies shall be deemed as acceptable.

Such certifiers include ambassadors, members of the judiciary, magistrates, etc. And (d) The identification of the ultimate beneficiary and controller of the account shall be based on the determination of which individuals ultimately own or control the direct customer and/or the determination that the ongoing trade is performed on the behalf of others. If you are a business enterprise, the identity of major shareholders thereof (for example, those holding 10 % or more of the voting equity in such business enterprise) shall be verified.

The information submitted by you will be kept to a standard in conformity to applicable laws and our Privacy Policy, which is made available on the Website.

13. Account security

Please use the 2-factor authentication when logging in and keep your password safe. You shall properly use and keep your account and login password, capital password, mobile phone number bound to your registration, and mobile phone verification code received by your mobile phone. You shall be fully responsible for any actions and consequences caused by using your account and login password, capital password and mobile phone verification code.

When you find your platform account, login password, capital password or verification code is used by a third party without your authorization, or when there are other account security issues, you shall notify the Platform and the Payment Channels immediately and effectively, and the Platform and the Payment Channels shall have the right to take action on your request within a reasonable time, provided that the Platform or the Payment Channels shall not be liable for any consequences (including, but not limited to, any of your losses) that may have occurred prior to such action.

You shall not give, lend, rent, transfer or otherwise dispose of your account to others without the consent of the Platform or the Payment Channels.

You shall make your own judgment on the information you have access to while using the Service and shall bear all risks arising from the use of such information, including risks arising from reliance on the correctness, completeness or usefulness of such information. The Platform cannot and will not be liable for any loss or damage caused to you as a result of the foregoing risks.

14. Prohibited Countries and Restricted Jurisdictions

14.1 General. We may suspend, restrict or end the Services for any user who does not meet international anti-money laundering standards, who we reasonably believe has breached these Terms and Conditions, or whose transactions we assess as suspicious. Politically exposed persons may be subject to enhanced checks.

14.2 Prohibited Countries (all Services). We do not provide any Service to, and do not onboard, persons who are resident or located in jurisdictions that are subject to comprehensive sanctions or on the FATF “call for action” list, and other high-risk jurisdictions, namely: Cuba, Iran, North Korea, Syria, Ukraine (including the Crimea, so-called Donetsk People’s Republic and so-called Luhansk People’s Republic regions), Russia, Belarus and Myanmar (the “Prohibited Countries”). We also do not provide any Service to a person who is named on a sanctions list administered by the United States (including the lists of the Office of Foreign Assets Control, OFAC), the United Nations, the European Union, the United Kingdom or Australia, or to anyone acting on their behalf.

14.3 United Arab Emirates. Odix does not currently provide the Services to persons resident in the United Arab Emirates, as Odix does not hold a licence from the Virtual Assets Regulatory Authority (VARA). This is not a sanctions-based restriction. The United Arab Emirates is not a Prohibited Country. Applications from persons resident in the United Arab Emirates are not accepted at this time.

14.4 Product-specific country rules. Some Services are provided together with partners. Each partner sets its own list of countries it does not serve, and that list applies only to the Service the partner provides. Your Account and your other Services stay available if you are eligible for them, and the App shows which Services are available to you. Each list is published in the Country eligibility section of the terms for that Service:

(a) Odix Card: see section 7 (Country eligibility) of Part B, Odix Card.

(b) Euro Virtual IBAN: see section 10 (Country eligibility) of Part F, Odix Euro Virtual IBAN.

(c) Money Transfer: see section 11 (Country eligibility) of Part E, Odix Money Transfer.

(d) Buying USDT or USDC by card: see section 11 (Country eligibility) of Part C, Odix Deposit by Card.

(e) Earn: see section 6 (Country eligibility) of Part D, Odix Earn.

Lists may change; the partner's current list applies.

14.5 Moving country. If you move to a Prohibited Country or to the United Arab Emirates, or if you move to, or become a citizen of, a country that is restricted for a Service you use, please tell us. We may then need to restrict or close that Service. If so, we will tell you how to withdraw or transfer your balance.

15. Earn Feature and Third-Party DeFi Vaults

Odix Pay may provide access to an “Earn” feature through which eligible users may access, interact with, or allocate Digital Assets to third-party decentralized finance vaults, protocols, smart contracts, strategies, or related infrastructure, including vault infrastructure, strategy infrastructure, or related services operated, managed, developed, made available, or supported by third-party providers such as our yield strategy partner and/or third-party vault infrastructure providers (collectively, the “Third-Party Vault Services”). By accessing or using the Earn feature, you acknowledge, understand and agree that the Earn feature is made available through Third-Party Vault Services and that Odix Technology AUS PTY. LTD. does not operate, control, manage, guarantee, or assume responsibility for the underlying vaults, protocols, smart contracts, strategies, validators, liquidity pools, blockchain networks, oracle systems, governance mechanisms, or third-party infrastructure.

You further acknowledge and agree that:

(a) Earn products are not bank deposits, savings accounts, fixed income products, securities, financial products, insurance products, or guaranteed investment products;

(b) Earn products are not protected by any deposit guarantee scheme, financial compensation scheme, investor protection scheme, insurance scheme, or similar protection arrangement;

(c) Odix does not guarantee any yield, APY, reward, return, profit, principal protection, repayment, liquidity, redemption timing, availability of funds, or uninterrupted access to the Earn feature;

(d) any APY, yield, reward rate, estimated return, projected return, historical performance, performance metric, or other information displayed in connection with the Earn feature is provided for informational purposes only, may change at any time, and does not constitute a promise, guarantee, commitment, representation, warranty, financial advice, investment advice, or recommendation by Odix;

(e) your Digital Assets may be exposed to significant risks, including but not limited to smart contract risk, protocol risk, market risk, volatility risk, liquidity risk, oracle risk, slashing risk, validator risk, bridge risk, governance risk, cybersecurity risk, hacking, exploit risk, operational risk, regulatory risk, counterparty risk, third-party provider risk, and total or partial loss of Digital Assets;

(f) transactions involving Digital Assets and blockchain networks may be irreversible, and Odix may not be able to recover Digital Assets that are lost, transferred, locked, compromised, misdirected, or otherwise affected due to the use of the Earn feature or Third-Party Vault Services;

(g) Odix does not provide investment, financial, legal, tax, accounting, trading, portfolio management, asset management, custody, brokerage, fiduciary, or advisory services in connection with the Earn feature;

(h) no information displayed through the Website, the application, the Earn feature, or any communication from Odix should be treated as a recommendation, solicitation, offer, endorsement, or advice to deposit, stake, lend, supply, invest, allocate, hold, withdraw, or otherwise use Digital Assets;

(i) you are solely responsible for assessing whether the Earn feature is suitable for you, taking into account your financial situation, knowledge, experience, risk tolerance, jurisdiction, legal restrictions, tax position, and any other relevant circumstances;

(j) you are solely responsible for reviewing, understanding, and accepting any third-party terms, conditions, risk disclosures, privacy notices, and policies applicable to the Third-Party Vault Services, including, where applicable, the relevant terms of service of our yield strategy partner and/or any applicable terms or documentation of the third-party vault infrastructure;

(k) Third-Party Vault Services may be modified, suspended, restricted, discontinued, deprecated, migrated, upgraded, or terminated at any time by the relevant third-party provider, protocol, governance mechanism, blockchain network, or other external party, with or without prior notice;

(l) Odix may suspend, restrict, disable, limit, or terminate access to the Earn feature at any time, with or without notice, including for compliance, regulatory, legal, security, operational, technical, third-party provider, risk management, sanctions, AML/CTF, fraud prevention, or market integrity reasons;

(m) Odix shall not be liable for any loss, damage, delay, failed transaction, reduced yield, loss of yield, loss of rewards, loss of profit, loss of principal, loss of Digital Assets, inability to access funds, inability to withdraw, smart contract failure, protocol failure, third-party act or omission, cybersecurity incident, exploit, hack, validator event, slashing event, oracle failure, governance action, regulatory action, market movement, liquidity shortage, or any other loss arising from or related to your access to or use of the Earn feature or any Third-Party Vault Services, except to the extent such liability cannot be excluded under applicable law;

(n) your access to and use of the Earn feature remains subject to all AML/CTF, sanctions, fraud prevention, KYC, KYB, risk management, prohibited activity, and restricted jurisdiction controls applied by Odix from time to time;

(o) you must not access or use the Earn feature if you are located in, resident of, incorporated in, established in, a citizen of, or otherwise connected to any jurisdiction where Odix does not provide the relevant service, where the Earn feature is restricted, or where such access or use would be unlawful or would require Odix or any third-party provider to obtain additional licences, registrations, approvals, or authorisations;

(p) without limiting the generality of the foregoing, the Earn feature is not offered, marketed, directed, or made available to users located in or resident in any Prohibited Country, in any jurisdiction listed in section 6 (Country eligibility) of Part D (Odix Earn), or in the United Arab Emirates (see section 14.3), and Odix may apply technical, operational, onboarding, transaction, deposit, withdrawal, phone number, geo-location, IP address, identity document, residency, or other controls to prevent access from restricted jurisdictions;

(q) Odix may require you to provide additional information, documents, declarations, confirmations, acknowledgements, source of funds information, source of wealth information, tax information, residency information, wallet ownership information, or other information before allowing access to, or continued use of, the Earn feature;

(r) Odix may require you to accept additional risk disclosures, third-party terms, vault terms, protocol terms, or transaction confirmations before you access, deposit into, withdraw from, or otherwise use the Earn feature;

(s) if any conflict arises between these Terms and Conditions and the terms of any third-party provider, the stricter restriction, higher compliance standard, or more protective risk limitation may be applied by Odix at its sole discretion, without prejudice to any rights Odix may have under these Terms and Conditions.

Before using the Earn feature, you must carefully review all applicable risk notices and third-party terms. By continuing to access or use the Earn feature, you confirm that you understand and accept the risks described above and agree that you are using the Earn feature entirely at your own risk.

16. 3-D Secure Authentication

Online card transactions may be subject to EMV 3-D Secure (“3DS”) authentication. Depending on the transaction and the risk assessment performed by the card issuer (Reap Technologies Limited) and/or its authentication service providers, authentication may be completed either through an interactive challenge, such as a one-time password or other verification method, or through a frictionless authentication process that does not require any visible action by the Cardholder.

The absence of an OTP, notification, pop-up or other interactive authentication step does not necessarily mean that 3DS authentication was not performed.

Authentication results, including successful 3DS authentication, may be taken into account when assessing transaction disputes and may affect the availability or outcome of chargeback rights under the applicable card-network rules. Nothing in these Terms is intended to exclude any mandatory rights available to the Cardholder under applicable law or card-network rules.

17. Insufficient Funds, Card Freezing and Closure

Transactions Declined Due to Insufficient Funds: The Card may only be used up to the amount of the available balance loaded onto it. If you attempt to make a transaction that exceeds your available balance, such transaction will be declined on the grounds of insufficient funds.

Consecutive Insufficient Funds Attempts: If five (5) consecutive payment transaction attempts with the Card are declined due to insufficient funds, Odix Pay reserves the right, without any further notice, to temporarily freeze (suspend) your Card. During the period in which the Card is frozen, no transactions can be carried out with the Card.

Reactivation of a Frozen Card: In order for a Card that has been suspended under this clause to be reactivated, the Cardholder may be required to: successfully load funds (top up) to the Card; and complete any additional security and/or identity verification steps that Odix Pay may reasonably request.

Automatic Card Closure: If, within fourteen (14) days from the date on which the Card was frozen due to consecutive insufficient funds attempts, the Card is not reactivated and no funds are loaded onto the Card, Odix Pay may, at its sole discretion, permanently close and remove the Card from its systems. In such case, if the Cardholder wishes to continue using Odix Pay services, they may be required to submit a new Card application.

Disclaimer of Liability: Odix Pay shall not be liable for any direct or indirect loss, damage, cost or delay incurred by the Cardholder arising from any transaction decline, temporary freezing, or permanent closure of the Card carried out in accordance with this clause.

18. Preventing Victim Assisted Fraud

To protect your financial security, we set up ID Confirmation Photo (IDCP) process for elderly or vulnerable people, if necessary, we may ask for you show your ID document and a handwritten note to confirm that you are aware of the purpose of your payment.

Although we use third party tools to fight social engineering and device takeover fraud or imposter fraud, you are also required to double-check your account details and payee before making a payment to prevent fraud. Without prejudice to other provisions of this Terms and Conditions, Odix Technology Aus will not be liable for any loss or damage suffered by you in connection to any fraud or similar activities.

19. Miscellaneous

By agreeing to this Terms and conditions you acknowledge and agree that Odix Technology Aus, in the interest of security, reserves the right to record all telephone conversations, internet conversations including chat, and any meetings between you and Odix Technology.

You furthermore agree that Odix Technology Aus reserves the right to monitor your use of the Services on the website and that the resultant information may be used by Odix Technology Aus for its internal business purposes.

You acknowledge that this Terms and Conditions is reasonable, valid and enforceable. However, if a court of competent jurisdiction finds any of the provisions of this Terms and Conditions to be unenforceable, it is the intention of the You and Odix Technology Aus that such provision be reduced in scope by the court only to the extent deemed absolute necessary by that court to render the provision reasonable and enforceable.

Neither the failure nor delay by Odix Technology in exercising any right hereunder will operate as a waiver of such right, and no single or partial exercise of a right will preclude any other or further exercise of such right.

Any claims arising from this Terms and Conditions will be governed by and construed in accordance with the laws of Australia and shall be subject to the exclusive jurisdiction of the Courts of Australia.