Odix Pay is a payment app run by a small group of registered companies. It is not a bank. Here are our registrations and how to check them, how your money is held and how we protect your account.
Check our registrations01 · Card
Your card, under your control.
Freeze and unfreeze your card in the app and see every payment there. Online card payments can ask for 3-D Secure.
Who runs Odix Pay
The companies behind Odix Pay
Each company, its number and the public register where you can check it.
Odix Technology AUS
Opens customer accounts and checks identity.
Registered with AUSTRAC as a virtual asset service provider (VASP) and an independent remittance dealer. Check: VASP Register · Remittance Sector Register · ABN Lookup.
ACN 663 951 120 · ABN 99 663 951 120
Odix Technology CAN
Part of the Odix group.
Registered with FINTRAC as a money services business: ODIX TECHNOLOGY CAN. LTD. (formerly Nemesis Pay LTD.), FINTRAC MSB C100000522, BC1466880. Check: FINTRAC MSB Registry · OrgBook BC.
British Columbia, Canada
Odix Technology HK
Runs the Odix card programme.
Holds our agreements with our licensed card-issuing partners, which issue Odix cards.
Company registration number 77915240-000-03-25-0
Odix Cyber Security
Technical software and security.
Provides the technical software and security services behind Odix Pay. It is not a financial services company.
Dubai · formerly Odix Trading LLC
These are anti-money-laundering registrations, not a banking licence or a government endorsement. The full terms are in our General Terms.
Read the General TermsWhat registration means
What our registrations mean, and what they don't
Registered in Australia
AUSTRAC
An anti-money-laundering registration as a virtual asset service provider and an independent remittance dealer. It is not a banking licence.
Registered in Canada
FINTRAC
FINTRAC says that money services business registration is not a licence or an endorsement.
No deposit protection
Not a bank
Money in Odix is not a bank deposit and is not covered by any deposit protection or compensation scheme.
Licensed partners
Partners
Cards come from licensed card-issuing partners. Balances and transfers are handled with licensed partners, described in our General Terms.
Check us yourself
Check us yourself in 3 steps
FINTRAC registry
Step 3
Search C100000522 on the FINTRAC MSB Registry. OrgBook BC shows the change from the former name Nemesis Pay LTD.
Odix Pay & Card
Official app
Download the app only from the App Store or Google Play, where it is published by Odix Technology.
Get the appAccount and card protection
How we protect your account
Verified accounts
Identity checks
Every account is opened by Odix Technology AUS PTY. LTD. after an identity check (KYC).
Two-factor authentication
Sign-in
We recommend turning on two-factor authentication and keeping your app and device software up to date.
Freeze it in the app
Your card
Freeze and unfreeze your card in the app. Online card payments can ask for 3-D Secure.
Every payment in the app
Your payments
Every card payment shows in the app, so you can spot anything you don't recognise and tell us straight away.
Declines, fees and fake messages
Why a payment can be declined, and where fees are shown
Why a payment is declined
Declines
A card payment can be declined for an insufficient balance, a limit or a security check (General Terms 8.2).
Shown before you confirm
Fees
Any fees are shown in the app before you confirm. For an overview, see our fees.
We never ask for codes
Fake messages
Odix Pay never asks for your password, PIN, CVV or one-time codes.
odixpay.com only
Official channels
Our only website is odixpay.com. Report a suspicious page or message to info@odixpay.com.
Complaints and help
Tell us when something is wrong
Email us with your Odix ID and what happened. Complaints are handled under section 18 of our General Terms. For quick answers, visit our Help Center.
info@odixpay.comEmail usReviews
What customers say
Every customer can leave a review on Trustpilot, the App Store or Google Play, and we reply to them.
Read reviews on TrustpilotPlain facts about Odix Pay
What to keep in mind before you use Odix Pay.
Odix Pay is a payment app, not a bank. Money held in Odix is not a bank deposit and is not covered by any deposit protection or compensation scheme.
Registration with AUSTRAC or FINTRAC is not a banking licence or a government endorsement.
Odix Pay is not a crypto wallet, does not provide any crypto custody service, and does not operate as a crypto buy/sell, Bitcoin/BTC or crypto investment platform.
The value of stablecoins such as USDT and USDC can change, and they are not protected.
Services and some features may not be available in every country and depend on your location and eligibility. Fees are shown in the app before you confirm.
Your privacy, your choice
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